WARRANTY FOR PALLET WRAPPERS AND TURNTABLES


THE ELECTRICAL POWER SYSTEM CONNECTED TO THIS PRODUCT MUST BE SET UP IN CONFORMITY WITH THE SAFETY STANDARDS CURRENTLY IN FORCE, EQUIPPED WITH A DIFFERENTIAL SWITCH AND AN EARTH CIRCUIT. THE VOLTAGE AND FREQUENCY MUST BE COMPATIBLE WITH THE REQUISITES GIVEN ON THE IDENTIFICATION PLATE. 

THE USER IS RESPONSIBLE FOR THE COMPLIANCE OF THE POWER SYSTEM WITH ALL APPLICABLE REGULATIONS FOR ALL GROUNDING REQUIREMENTS. DO NOT USE EXTENSION CORDS TO OPERATE THE EQUIPMENT. DO NOT USE GFCI OUTLET.

All components used in the manufacture of pallet wrap equipment and associated parts by AZ-GROUP USA are warranted to be free from defects in material and workmanship for a period 2 years from date of shipment.

Not covered by this warranty is normal wear of components such as, but not limited to; belts, chains, fuses, bulbs, etc., or misuse or abuse of the machine or any components thereof. As well, parts returned without the prescribed paperwork will not be covered by this warranty. Labor to remove or repair any component is also not covered by this warranty. Damage in transport is the responsibility of the carrier and is not covered under our warranty.

Except as stated herein, AZ-GROUP USA makes no other warranty, expressed or implied, nor does it assume or authorize anyone else to assume for it, any other obligation relating to AZIMUTH or equipment. This warranty does not apply to equipment that, in the opinion of AZ-GROUP USA, has been subjected to misuse, neglect, or has been repaired or altered by unauthorized personnel. All defective parts must be returned in their original state. Defective parts that have been disassembled or damaged during removal or otherwise tampered with will not be covered under warranty, unless otherwise stated in writing by AZ-GROUP USA. AZ-GROUP USA makes no warranty as to fitness of equipment for particular purposes. AZ-GROUP USA sole obligation under this warranty will be to provide for repairs to components or replacement of parts.

In the event of a warranty case, AZ-GROUP USA  may request a photo or a short video. Spare parts dispatch may take from 1 to 5 business days, depending on the type of parts. All spare parts would shipped by ground delivery only. Free Ground Delivery for spare parts work ONLY IN 48 LOWER STATES. Faster delivery or delivery out of 48 lower states need to be paid. Some broken parts need to be sent to our warehouse address.